Master Data Governance at a leading construction company in Oman

A well-established 100% Omani owned Construction Company known for delivering high quality construction, products and services.  It is one of the leaders in the construction industry in Oman with a workforce of over 7000 people.

Business Challenges:

  • Duplicate data were created/maintained into SAP by the users, which impacts the business due to non-standardized master data.
  • As the number of SAP users are more it impacts the cost.
  • Little or no standardization to create and govern the data. This ultimately leads to incomplete and erratic data records.
  • No control or ownership by functional team in normal scenarios and especially when problem arises as there are no approval process.
  • Data quality problems continue to impact operational efficiency and reporting accuracy.
  • Lack of necessary business sponsorship & no standards for maintenance of data.

Business Benefits:

  • Reduced inventory of duplicate spare parts.
  • Consistent Master data information across systems help to identify business and technology gaps.
  • MDO Plant Maintenance (PM) module helped the organization’s business to maintain complete and consistent view of Maintenance Repair and Overhaul (MRO) material items.
  • MDO PM also helped in maintaining the view of Technical object hierarchy, including, Functional location, Equipment, Equipment BOM and Maintenance Plan.
  • The standardization engine helped to classify material descriptions based on Nouns and Attributes and international standards like UNSPSC and ECCMA.
  • With MDO Governance in place, the approval process for every master is followed, every objects would be Created/Changed/Extended/Copied/Deleted/ as per the approval of the functional owners.
  • Workflows defined based on the criteria for all the masters which improved the operational standards.
  • Mass processes have been defined to create/change/extend which optimized speed and time.